Yes, we ship all over the world. Our worldwide shipping options can arrive in as little as 2-3 days (allow more time for customized orders). You can see the shipping options during checkout and get in touch if you have any questions.

Please contact us by sending us a message in the chat window in the lower right corner. You can also drop us an email info@nycfactory.com and we will get right back to you.

We will usually get your custom order ready in 2-3 days but it may take slighly longer. Please get in touch if you have a tight deadline and we will do our best to accomodate. Shipping times depends on where you are. Orders processed here will take 1-7 business days to arrive. Overseas deliveries can take anywhere from 2-16 days (unless any delays in customs which is out of our control). Delivery details will be provided in your confirmation email.

We prefer designs in vector format (AI, EPS) or high-resolution PNG files with a transparent background. This ensures the highest quality print.

Make sure your artwork is at least 300 DPI and is sized to the dimensions you want it printed. Ensure all colors are CMYK to match the print output.

If you need assistance with your design please get in touch and we will do our best ot help.

Before you finalize your custom order, please feel free to ask any questions you may have about sizing, colors, or design. Since these items are made just for you, we can't accept returns or exchanges unless there's a mistake on our part. We'll always make things right if your order is defective or you receive the incorrect items.

We offer different print services mainly DTF for smaller orders. Screen print and embroidery also available.

Direct to Film (DTF) printing involves printing designs onto special films that are then transferred onto fabric using heat and pressure, resulting in high-quality, vibrant, and durable prints.

Please get in touch if you have specific questions.